This document and associated blogs describes some of the features AXLR8 has developed for staffing organisations to help lone workers stay safe.
Please check out https://staffing.axlr8.com for information about our staffing systems.
Staffing
GDPR for Security Staffing: eBook and podcast
AXLR8 have launched a free eBook about GDPR in highly regulated staffing industries. Examples include guards and security officers, close protection services, airports and care services. It is also covered by a podcast for those with time to listen, e.g. whilst travelling. The eBook is full of check lists and references. You can cut and paste them straight out. Some may be reminders for experienced professionals but many will be new. Also, there are links and references to the legal sources and template “model” agreements and policies you can use.
AXLR8 seamless Integration with Willo – a use case
This article provides an overview of how one-way video interviews measurably increase recruitment productivity. The metrics are clear and the advantages are illustrated by our most recent use case: The Hospitality Company.
AXLR8 ATS Integration
AXLR8 has been working on many integrations for the ATS (applicant tracking system). Now our clients can spread the net even wider in their search for new talent. We are all competing for the best candidates.
Integrations include Indeed, Monster and Rest Less as well as many others. We have several links with other HR tools you can plug into the candidate journey such as one way interviewing platforms like Willo. There is much more information about the AXLR8 ATS on our specialist AXLR8 Staffing site. Also, there are several explainer animations about our clients using the AXLR8 ATS like this, and this
Your talent management team can ensure compliance with hiring standards like BS7858, rights to work and automate the process using the AXLR8 Application Form Builder (AXLR8 AFB) and AXLR8 Vetting. For placing the adverts and job details pages on your website job boards, AXLR8 provides a plug in for well known CMS providers such as WordPress.
More information About the AXLR8 ATS is available in this article.
Paxton Net2 Integration improvements coming up
With the arrival of the new football season and other stadium management challenges, we have a short window of dev time for major enhancements.
We will be using the new Paxton development and test kit we have purchased. This will speed the programming and testing cycles up enormously.
This is a mature integration. It has run at live high traffic staff check in locations for several years now. However, it needs to evolve with changing business and systems requirements. We have identified many areas for improvement.
We will be focussed on robustness, reliability, auto restart to heal problems caused by onsite systems maintenance, power failures, etc. Also, we are improving the alerts system telling us when something has gone wrong at a client site.
We have many new ideas including utilities to match up card data which is sometimes not the same in AXLR8 as in Paxton – a common problem we know happens in other stadium systems. So that will be a great step forward. A recent site visit identified 12 ideas that would make the system better for the end user both during the high pressure match day and also in pre- and post-match administration.
Thanks to our clients for their patience and diligent feedback and understanding.
Thanks also to our great partners like Computer Care, FSL and Paxton. Without your help and specialist expertise, this would have been tough. We really appreciate the open discussions and constant attention to detail and cooperative, problem solving approach.
Please read more on our specialist staffing website.
Duty of Care: Business Travel Safety
As a supplier of lone worker applications we were thinking about our own commuting to and from AXLR8 and business travel in general which is growing now in the UK as people in commerce are mostly back in the office. The employer has to take due care of workers. The law also stipulates1 that the staff must carry some responsibility for their own safety.
Every Monday morning we have our regular sales and management meetings. Yesterday, we added in a tyre check.
Lessons learned
- Know what your pressures are. This will be in the glove compartment, door frame of door edge or in the owners manual. Failing that, try online and at a professional main dealer
- Set an alarm every week (Sunday morning?) with you tyre pressures on it and the car. So Mine says Hyundai 36F&B and Toyota 33F 32B (B is back wheels and F is front wheels)
- If you have a foot pump use that in the convenience of your home but check it monthly against the garage with a professional pump for peace of mind.
- If you use a garage or supermarket petrol station please do not hog the machine and hold up the queue whist you take your valve caps off. Unscrew the caps whilst you wait in the queue. Then you will be able to pump your tyres up in less time and use less change in the machine. Once filled, immediately move your car forward a few yards to let the next person into the machine area to pump their tyres whilst you replace your caps. The quicker the queue, the less likely someone who joined it with the best of intentions will give up.
- It is better to get you hands dirty than to have a crash.
Don’t forget oil, windscreen awash liquid, radiator, etc., as well!
Stay safe. Prepare for all trips and build in time to pause and allow others out of turnings and not have to speed. Planning is everything. Distractions are dangerous. If you get in a car tired and cause a crash, nobody will congratulate you on your work ethic.
1 If you are an employer or employee Health and Safety law needs professional advice. However, if you want to read up and acquire general knowledge, google The Health and Safety at Work Act 1974 and the Health and Safety at Work regulations 1999.
AXLR8 Checkpoints
As well as many other forms of Proof of Attendance (Check in/ Check out) systems: Geolocation, continuous tracking, Intergation to leading biometric and other hardware such as Almas and Paxton, AXLR8 Checkpoints are proving themselves year after year in different locations.
We have some exciting new videos about the popular AXLR8Checkpoints product on our Specialist staffing website.
Click here to head over and check out the article.
Clear new AXLR8 Portal interfaces
AXLR8 has been spending the last three years updating and improving the AXLR8 User Experience (UX). Many parts of the system are now being systematically added and seamlessly replacing exisiting client systems.
Staffing Agencies
Field staffing apps have been evolving for a while and are now customised to your company and also have all the functionality you would expect from AXLR8’s comprehensive staffing agency systems.
The staffing systems internal HQ Admin wokflows are being improved, functon by function, starting with the recruitment team using AXLR8 applicant tracking systems.
Dashboards
AXLR8 Dashboards are built internally at clients with knowledgeable accredited AXLR8 Super Users now. They can be built and placed any where in the system but the most popular place is the opening page with a management overview.
Finance
AXLR8 are growing in the commercial finance and loan management systems markets as a direct result of improving user interfaces.
Government
AXLR8 is updating the Information Request Management and Information Asset Register systems in use across central and local government and NHS.
Apps
AXLR8 have been delivering Apps on all major operating environments for seeral years for our clients to replace and complement our web apps and web portals.
The above maintenance app is a simple “see snap send” reporting mechanism as well as containing all the information requied for service, installation and other equipment management tasks for an engineer.
The comprehensive AXLR8 Staffing App is simpl for the staff member to use for shift information, work planning availability calendar, pay, expenses, field reporting and surveys (on and off line) updating personal details, Chat mechanism, proof of attendance and so much more. It is used by tens of thousands of staff every day.
Please email sales@axlr8.com or call us about your business systems requirement 01344 776500
AXLR8 Login Tips
Security is only going to get stronger in the world of business applications.
Therefore, some of your legitimate users will face occasional barriers to accessing your business applications including the one you have purchased from AXLR8.
Quick fixes
Assuming they are legitimate users, the quick solutions you can try are as follows.
| Common user issue | What to do about it |
| Forgot password (includes typing the wrong case e.g. “ABCD1234” instead of “AbCd1234”) | They should go through the password reset process. It sends them a temporary login and instructions on how to create a new secure password. A Super User can also kick off this password reset process. |
| Too many false login attempts | The users account will be disabled. A Super User needs to go to their User Admin area, select that user and take their account from the “disabled” to the “active” list. Don’t forget to check they are still legitimate users! |
| Not received password reset email | The email with the reset password instructions has probably gone into their spam folder.* The user must check their spam folder, retrieve the mail and follow the instructions. |
| User forgot login name (includes typing it wrong such as “JOHN SMITH” when it is actually “JOHNSMITH” without a space) | They can use the user name reminder process. You can send them the correct user name and explain the importance of typing it exactly. |
*If all go to spam, then your DKIM and SPF records a may not be set up correctly and you may need to ask assistance of whoever manages your DNS. AXLR8 can re-supply the correct values for these.
The above should solve it (and probably similar problems from any system you may use, from any supplier). If not, one of your company’s AXLR8 Super Users should follow the steps in the link below with your user (client, field staff, etc.) in order to resolve the matter.
Detailed help notes
For more detailed instructions about how to troubleshoot problems when users cannot log in, please click here.
AXLR8 SMS Pricing 2020
AXLR8 have reduced the prices again for 2020.
Text messaging is ever more used by companies to remind or alert people and organise activities quickly. It is more effective and faster than email.
The reason for this price reduction is the multi-million volumes now purchased by the AXLR8’s “buying club” of clients. Also, to a lesser extent, we reduced administration with small price rises for buyers of lower volumes that cause proportionately more admin. Prices now start at under 2p/unit for our very high volume clients. Very low volume clients buying 1000 occasionally for example pay more than four times that cost per unit but have a low entry point, a low MoQ (1000 for £85 plus VAT to cover admin) and “pay as you go” preference.
Most commonly, staffing agencies or businesses that need to alert clients or others to events, buy 10k units as “stock” for their AXLR8 Text Tank. The price for 10k texts if you are a buying club subscriber is £294 plus VAT from 1st December 2019 (instead of £323 plus VAT till end November 2019). Partly this is achieved by reducing admin costs. The minimum order quantity (MOQ) is 10k for these prices. This has a couple of implications. First, you are less likely to run out and secondly, we suggest you change your low units alert levels to 3000 and 1000 minimum reminder level so you have enough time to order a top up. You can log in to https://sms.axlr8.com to change these parameters and see the level of texts in your tank as well as many other facilities.
Hopefully , you will join other clients who are using AXLR8 apps for iPhones and Android devices so that AXLR8 Chat to reduce messaging conversation costs further.
Use cases
- Appointment reminders
- Tactical instructions for mobile workers
- Tracked assets moved to unexpected locations (usually outside geofence)
- Security alerts for night guarding
- Stock replenishment in FMCG, warehouses or medical supplies
- Informing BSL translators of work opportuities
- Power cut alert as UPS kicks in
- Refrigerated goods below a pre-set temperature
- Alerting staff to new work shifts you need to fill
- Staff booking confirmations
- Surveys for clients and staff
- work completion or pre-ordered item availability
- and may more