AXLR8 achieve Cyber Essentials Plus 2022-3

AXLR8 achieve Cyber Essentials Plus 2022-3

AXLR8 have now completed our audit for 2022-3. We are spending increasing amounts on cyber security every year. This puts AXLR8 ahead of most competitors in the markets in which we supply and support our systems.

The Journey

We would love to report that we flew through but let’s just say but the pre-audits were very useful. We are a great deal more secure again this year as a result. It will be even tougher next year as IASME are enhancing the standards. The bar is getting higher.

However, it does not just stop at the audit pass, like you we are bringing on new people and machines and constantly changing our networks for expansion. That means we need the changes to be within cyber security guidelines and we need to maintain constant vigilance with regular user tests and evidence software upgrades and security updates are happening.

Once again, we would like to thank RightCue Assurance for the audit and helpful guidance for maintaining standards in preparation for the tougher new audit in 2024.

Why should I care?

You would be concerned in a close proximity of someone coughing without putting their hand over their mouth or buying a meal in a restaurant where the chef did not wash their hands. You should be even more worried if you have a software supplier – especially as SaaS supplier – who does not maintain standards of cyber security that are audited by a reputable body. How could you trust them with your private data and mission critical system?

Please call 01344 776500 if you would like any details for this or if you are considering your own Cyber Essentials programme.

AXLR8-CyberEssentialsPlus
AXLR8 pass Cyber Essentials Plus 2022-3

New Finance Broker Portal User Experience

Thanks to the commercial finance intermediary clients and their teams who have helped us develop and improve this new look and feel. We hope you feel we acted on your feedback and you like the results. If your organisation has not switched your user account over to it yet, here is a video showing how it works.

AXLR8 Commercial Finance Systems
Easy to use and improves productivity

AXLR8 has been working for two years on a new set of portal development tools to create user experience (UX) – simple workflow systems that are easy to use. We have deployed them on modules of our other systems before but this is the first full systems refresh to come all the way through a year of broker feedback.

In addition to improving productivity, the new user interfaces we hope the systems are

  • easy to use
  • simple to understand
  • quick to learn (virtually no training is our goal)
  • flexible to change and evolve for your company
  • easy to pick up again after a break
  • friendly
  • secure and quick

Please judge for yourself. Watch this video.

The new interface development tools are proven in many of our systems now including the Loan Matrix (Loan Management System), Information Asset register (IAR) and the new Talent Management and Applicant Tracking Systems (ATS) from AXLR8.

Easy to use AXLR8 Portals
Easy to use AXLR8 Portals
Clear new AXLR8 Portal interfaces

Clear new AXLR8 Portal interfaces

AXLR8 has been spending the last three years updating and improving the AXLR8 User Experience (UX). Many parts of the system are now being systematically added and seamlessly replacing exisiting client systems.

Staffing Agencies

Field staffing apps have been evolving for a while and are now customised to your company and also have all the functionality you would expect from AXLR8’s comprehensive staffing agency systems.

Applicants for different job postings
AXLR8 Application Tracking System: effective recruitment metrics

The staffing systems internal HQ Admin wokflows are being improved, functon by function, starting with the recruitment team using AXLR8 applicant tracking systems.

Dashboards

AXLR8 Dashboards are built internally at clients with knowledgeable accredited AXLR8 Super Users now. They can be built and placed any where in the system but the most popular place is the opening page with a management overview.

AXLR8 Dashboards
AXLR8 Dashboards give a real time overview of business health

Finance

AXLR8 are growing in the commercial finance and loan management systems markets as a direct result of improving user interfaces.

AXLR8 LoanMatrix
AXLR8 Loan Management Systems

Government

AXLR8 is updating the Information Request Management and Information Asset Register systems in use across central and local government and NHS.

AXLR8 IAR
Information Asset Register keeps data sources inventory maintained

Apps

AXLR8 have been delivering Apps on all major operating environments for seeral years for our clients to replace and complement our web apps and web portals.

App Screens
Simple to use fault reporting and service logging app

The above maintenance app is a simple “see snap send” reporting mechanism as well as containing all the information requied for service, installation and other equipment management tasks for an engineer.

The comprehensive AXLR8 Staffing App is simpl for the staff member to use for shift information, work planning availability calendar, pay, expenses, field reporting and surveys (on and off line) updating personal details, Chat mechanism, proof of attendance and so much more. It is used by tens of thousands of staff every day.

Staff App Screens
Staffing App with client customised content and functionality

Please email sales@axlr8.com or call us about your business systems requirement 01344 776500

AXLR8 Login Tips

Security is only going to get stronger in the world of business applications.

Therefore, some of your legitimate users will face occasional barriers to accessing your business applications including the one you have purchased from AXLR8.

Quick fixes

Assuming they are legitimate users, the quick solutions you can try are as follows.

Common user issueWhat to do about it
Forgot password (includes typing the wrong case e.g. “ABCD1234” instead of “AbCd1234”)They should go through the password reset process. It sends them a temporary login and instructions on how to create a new secure password.
A Super User can also kick off this password reset process.
Too many false login attemptsThe users account will be disabled. A Super User needs to go to their User Admin area, select that user and take their account from the “disabled” to the “active” list. Don’t forget to check they are still legitimate users!
Not received password reset emailThe email with the reset password instructions has probably gone into their spam folder.*
The user must check their spam folder, retrieve the mail and follow the instructions.
User forgot login name (includes typing it wrong such as “JOHN SMITH” when it is actually “JOHNSMITH” without a space)They can use the user name reminder process.
You can send them the correct user name and explain the importance of typing it exactly.

*If all go to spam, then your DKIM and SPF records a may not be set up correctly and you may need to ask assistance of whoever manages your DNS.  AXLR8 can re-supply the correct values for these.

The above should solve it (and probably similar problems from any system you may use, from any supplier). If not, one of your company’s AXLR8 Super Users should follow the steps in the link below with your user (client, field staff, etc.) in order to resolve the matter.

Detailed help notes

For more detailed instructions about how to troubleshoot problems when users cannot log in, please click here.

AXLR8 Dashboard functions

AXLR8 Dashboard functions

We recently launched a new set of functions for building dashboards.

The functionality is being provided to beta clients and some new clients now.  It will soon become widespread.

AXLR8 Dashboards will address two key UI issues we have been working through in the last four years.

Cx Dashboard

The CEO and Cx suite (board, VPs, etc.)  will want different dashbards to the functional dashboards we have as standard in the project. A staff booker will log in to an overview of campaigns and a sales person may log in to their active deals. Howver, a CEO or COO may need a couple of graphs and two buttons to take them to some areas of P&L detail or other KPIs for the business such as client feedback scores.  Previously, we have built these as custom developments and they have been expensive and mostly only applicable to one specific customer.  Now AXLR8 can quickly model and deploy different dashboards for different directors/executive officers.

Functional Dashboards

These are the dashboards that would be used by specific staff and managers to achieve their job objectives on a daily basis.  For example a warehouse manager may need to know tools availability and testing schedules for the purposes of kitting out vans during each week with safe, servicable tools.  A talent manager may wish to see how many applicants came in over night and how the talent pool stands including whose SIA licence paperwork or work visas are coming up for renewal.

We will follow up with an article with some Use Cases in different industries.

AXLR8 Film Rights Sales System

The AXLR8 Film Rights Distribution system is aimed at film sales agents world wide.
It will be soft launched at the European Film Festival 2019 in Berlin (Feb 6-12th, 2019). Then it will be officially launched in Cannes during the Film festival there in May 2019.

  • Revenue and sales forecasting
  • Creation of a DM (Deal Manifest) short form distribution agreement
  • Creates and archives this and the LFA (long form agreement) with standard IFTA agreements or your own documentation
  • Sales order processing and payments accounting
  • Collections emails automatically chase debts using AXLR8 Debt Chaser
  • Full reporting of “Avails”: Films available in different territories
  • Records film titles distributor agreements for specific territories and prints out fully bespoke agreements including MG (minimum guarantee), expiry of distribution, etc.)
  • Records when film titles distribution rights will end for your reseller and hence when a film distributorship is up for renewal.
  • Reminders of film distribution review dates and expiry
  • Allows interfaces with your website
  • Newsletter broadcasts to clients and others
  • Sales and marketing tools
  • many more features

The system requires no server or other systems investment. That is because it is hosted, managed and backed up on AXLR8Cloud. It is offered to clients as a subscription service (SaaS).  So you just need a browser on your PC Mac, Tablet, iPad or smart phone.

Please contact AXLR8 if this is of interest and you would like a demonstration.