Month: March 2018

AXLR8 commercial client GDPR

Rick Marengo

AXLR8 have produced the following AXLR8 GDPR document for clients in the commercial sector – especially those who use direct mail with our Newsletter Builder and other tools in B2C markets.

It also refers to a new AXLR8 Data Cleaning document.

Staffing Clients

Those in staffing will find it useful as there are some pointers about adding the Opt Ins to your staff contracts.  It seems reasonable to ask staff to read email in order to see what what work is coming up, confirming/ changing shifts and so on.  More is available on our specialist staffing website at http://staffing.axlr8.com.

For example, we will be covering data retention periods and especially applicant data and data about terminated staff (with and without payment history.

Government  Clients

AXLR8 are creating special new SAR 30/60/90 Information Request Types.  More details are on the way to government users of our FOI systems.

AXLR8 Telephones will be down on Saturday 10th March

Rick Marengo

If you have called in on any of our 01344 776500 lines, you may have noticed an intermittent crackle that has worsened over the last few days.

Open Reach are coming in at some point on Saturday aftrenoon 10th March and the 01344 776500 main lines will be down for at least an hour or two as they test and replace.

This problem does not seem to affect outgoing lines (which you should be able to use as well) starting 01344 75354x (e.g. 01344 753540 and 01344 753541 plus several DDL lines.)  If we are not answering and it is urgent, please email  or use a director’s mobile phone number.  Just to confirm, Helpdesk answering times are 9-5 M-F excluding English public holidays.  However, for foreign clients and in emergencies, we can be contacted most evenings and weekends and public holidays.  I cannot remember a time when this has ever been abused.